Refund Policy

We want you to try FeedForce properly before you commit, which is why there is a free plan. If you do subscribe and it turns out not to be for you, this page explains exactly how refunds and cancellations work.

Your first payment

If you are unhappy with your first Pro payment for any reason, contact us within 14 days of the charge and we will refund it in full. No forms, no interrogation. Tell us what did not work for you if you like; it helps us improve, but it is not a condition of the refund.

Renewals

Renewal charges can be refunded if you contact us within 14 days of the charge and you have not materially used the service since it went through (for example exporting content or publishing posts in that period). If you simply forgot to cancel before a renewal, write to us; we handle honest cases generously.

Cancelling

You can cancel at any time from the Account page inside the app, or through the billing portal linked there. Cancelling stops future charges. Your Pro access continues until the end of the period you already paid for, and after that your account moves to the free plan. Nothing you made is deleted: your templates and uploads stay, with anything above the free plan's limits kept read-only until you either subscribe again or remove it.

How refunds are paid

Refunds go back to the original payment method. If you paid through Stripe, we issue the refund there. If you paid through Lemon Squeezy, which acts as merchant of record for those purchases, the refund is issued through Lemon Squeezy. Either way it typically arrives within 5 to 10 business days, depending on your bank.

What is not refundable

• Charges older than 14 days, except where the law where you live says otherwise.
• Promotional or discounted periods that were already consumed.
• Free months granted with a redeem code, which have no cash value.

Statutory rights

Nothing here reduces the rights consumer law gives you in your country. If those rights are broader than this policy, they win.

How to request a refund

Email support@feedforce.ai from the address on your account, or use the support chat inside the app, and say which charge you mean. We usually respond within one business day.